COMPUTING SERVICES SUPPORT TEAM PLANS AND AGREEMENTS
WE OFFER THE FOLLOWING
- Basic file server monitoring over VPN
- Issue response and remedy
- Active directory helpdesk support, 9-4 PM Arizona time
- Emergency support
- Desktop/workstation/full office helpdesk support, 9-4 PM Arizona Time
We offer varying helpdesk levels from simply remote monitorying all the way to desktop support. Our phones are monitored from 9-4 PM Arizona time, and we become a member of your office team as if we were hired help. The relationships with our clients is close and ongoing--feel free to peruse some testimonials from several clients we have...